Privacy Policy
Privacy
Policy
Effective Date: January 27, 2026 Last Updated: January 27, 2026
At The VOM, accessible via
our mobile application, one of our main priorities is the privacy of our
visitors. This Privacy Policy document contains types of information that is
collected and recorded by The VOM and how we use it.
1. Information We Collect
To provide a seamless shopping experience for Manipuri handlooms and foods, we collect:
- Personal Information: Name, shipping address, billing address, email address, and phone number.
- Payment Information: While we do not store credit card numbers on our servers, our payment gateway partners collect necessary details to process your transactions securely.
- Device Data: Information about your mobile device, IP address, and how you interact with our app.
2. How We Use Your Information
- We use the information we collect in various ways, including to:
- Process and ship your orders across India.
- Communicate with you regarding order status or customer support.
- Send you updates, newsletters, or promotional materials (with your consent).
- Prevent fraudulent transactions and enhance the security of our app.
3. Sharing of Information
We only share your data with third parties necessary to run our business:
- Logistics Partners: To deliver your products to your doorstep.
- Payment Processors: To securely handle your payments.
- Legal Compliance: If required by law or to protect our rights.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
5. Your Rights
Under the Digital Personal Data Protection Act (DPDP) and other relevant Indian regulations, you have the right to:
- Access the personal data we hold about you.
- Request the correction of inaccurate data.
- Request the deletion of your data (subject to legal/transactional requirements).
6. Cookies and Tracking
The VOM app may use "cookies" or similar tracking technologies to enhance user experience and analyze app traffic to improve our services.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at:
The VOM Heirangoithong West Naoriya Pakhanglakpa Leikai, Imphal West, Manipur - 795003
Email: ishwarchandraaheibam@gmail.com